ESCA Stratus Umbrella

Shipping

Delivery to ESCA Wanderers:

Orders that are delivered to ESCA Wanderers takes 5 to 7 business days.

Delivery to your door:

The delivery time frame depends on your location:

• If you're in Gauteng, it typically takes 5 to 7 business days.
• If you're in remote areas of Gauteng like farms, plots, or rural locations, expect delivery in 10 to 15 business days.
• For all other locations within South Africa, delivery takes between 13 and 20 business days.
• For remote areas in the rest of South Africa, including farms, plots, or rural locations, delivery can take 15 to 20 business days

Refunds & Returns

We offer a 7-day return policy. You can request a return within 7 days of receiving your item. To be eligible for a return, the item must be:

• In the same condition as when you received it
• Unused and unworn
• With tags intact
• In its original packaging
• Accompanied by the receipt or proof of purchase

To initiate a return, contact us at shop@esca.org.za. Please drop off your returns to: The main reception at ESCA School Wanderers - 21 North Street, Illovo.

Please note all refund amounts exclude the delivery fee.

For any further queries about returns, feel free to contact us at shop@esca.org.za.

Note: Due to the nature of screen displays, the product's colour and style you see on your screen might have a slight variance when received.